IBPS Clerk Recruitment 2025: Apply for 6000+ Customer Service Associate Posts

The Institute of Banking Personnel Selection (IBPS) has announced the Common Recruitment Process (CRP) for the selection of personnel for the post of Customer Service Associates (CSA) in participating public sector banks. The online application process for IBPS Clerk Recruitment 2025 begins on August 1, 2025 and will continue till August 21, 2025.

IBPS CRP CSA XV 2025 Important Dates

IBPS Clerk Recruitment 2025: Eligibility Criteria

Candidates must carefully check the eligibility requirements before applying for IBPS CRP CSA XV:

• Educational Qualification: Graduation degree in any discipline from a recognized university
• Age Limit: Minimum 20 years and maximum 28 years as of August 1, 2025 (age relaxation applicable for reserved categories as per government norms)
• Language Proficiency: Candidates must be proficient in the local language of the state/UT they are applying for
• Computer Literacy: Basic knowledge of computer operations is essential

IBPS Clerk Recruitment 2025: Selection Process

The selection of candidates for Customer Service Associate posts will be done through a three-phase process:

1. Preliminary Examination: Objective type online test qualifying in nature
2. Main Examination: Detailed online examination that determines final selection
3. Provisional Allotment: Based on merit-cum-preference and vacancies in participating banks

How to Apply for IBPS Clerk Recruitment 2025?

Eligible candidates can apply online through the official IBPS website:

1. Visit the official website: www.ibps.in
2. Click on “CRP CSA XV Recruitment 2025” link
3. Register with basic details to generate provisional registration number and password
4. Complete the application form with personal, educational and other details
5. Upload scanned copies of photograph, signature and other required documents
6. Pay the application fee online (₹850 for General/OBC candidates, ₹175 for SC/ST/PWD)
7. Submit the application and take printout for future reference

IBPS Clerk Recruitment 2025: Exam Pattern

The examination will consist of two tiers:

Preliminary Examination (Qualifying):

• English Language – 30 questions (20 minutes)
• Numerical Ability – 35 questions (20 minutes)
• Reasoning Ability – 35 questions (20 minutes)
• Total: 100 questions (60 minutes)

Main Examination (Final):

• Reasoning & Computer Aptitude – 45 questions (60 minutes)
• General/Economy/Banking Awareness – 40 questions (35 minutes)
• English Language – 35 questions (40 minutes)
• Quantitative Aptitude – 35 questions (45 minutes)
• Total: 155 questions (180 minutes)

Participating Banks in IBPS Clerk Recruitment 2025

The following public sector banks are expected to participate in this recruitment drive:

• Bank of Baroda
• Bank of India
• Bank of Maharashtra
• Canara Bank
• Central Bank of India
• Indian Bank
• Indian Overseas Bank
• Punjab National Bank
• Punjab & Sind Bank
• UCO Bank
• Union Bank of India

IBPS Clerk Recruitment 2025 Salary and Job Profile

Selected candidates will be appointed as Customer Service Associates with the following compensation:

• Basic Pay: ₹19,900 – ₹25,000 (starting in initial scale)
• Gross Salary: Approximately ₹30,000 – ₹35,000 per month (including allowances)
• Job Responsibilities: Handling customer queries, account operations, cash transactions, promoting bank products, and other front-office banking operations

Preparation Tips for IBPS Clerk Recruitment 2025 Exam 

• Understand the complete exam pattern and syllabus
• Create a structured study plan covering all subjects
• Practice previous years’ question papers and mock tests
• Focus on speed and accuracy – work on time management
• Stay updated with current banking and financial news
• Improve computer and typing skills

Candidates are advised to regularly visit the official IBPS website (www.ibps.in) for updates and detailed notification. For any queries or complaints, visit the grievance portal at https://grrs.ibps.in.